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Have a question about your order? Feel free to call us anytime at 267-598-4353 to inquire about your order. At Kreatively-You, you are our most important asset, and your business is valued. We want you to feel comfortable ordering online. In addition to our phone support, feel free to e-mail us shop@kreatively-you.com. All emails are promptly answered by our highly trained staff.
Again, thanks for choosing Kreatively-You! |
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We want you to be happy with your purchase. If for some reason, you are not satisfied with your product, please return it within 30 days in resellable condition for a full refund. If the returned item is shipped back to us in a used or otherwise imperfect condition, only a partial refund may be given.
Damaged or Missing goods
We cannot be responsible for goods damaged as a result of shipping. If the item was defected or had missing parts, please see the manufacturer's warranty. If the manufacter does not have a warranty, please call us to arrange to have the item shipped back to us. You can either choose to have your item exchanged, or just get a full refund.
Shipping Return Items Back To Us
Always call or email us to obtain a return authorization code (RAC) before shipping any item back to our warehouse. When you are given a RAC, write it clearly with a black marker on the shipping package (not on the merchandise!). Items that arrive at our warehouse without a RAC cannot be accepted, and will be returned to the sender.
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